Frequently Asked Questions

Q:Are the Monsters allowed to touch you?

A: At Stillwell Manor the Monsters are not allowed to touch you and you are not allowed to touch the Monsters. 

Q: Is it Scary?

A: We’ve got an old mansion with trapped souls, an abandoned freak show being taken over, and lab experiments gone wrong… Yes, it’s scary.

Q: Are you open if it rains?

A: Yes Stillwell Manor is 100% indoors and the weather will not effect our show.  It can effect the temperature in the manor if extremally cold or hot out. 

Q: How much is parking?

A: Parking is FREE at Stillwell Manor. All of our parking is paved and free.

Q: Is there an age requirement? 

A: While we don’t have a set age requirement, we recommend ages 10 and up. That being said you know your child better than we do. We have 5 year old’s go through that have a great time and 25 year old’s that pee their pants and can’t finish the first attraction. We leave it up to the parents discretion. No refunds will be given once purchased.

Q: How long does it take to go through all of the attractions?

A: It takes on average 45-60 minutes for people to complete all three attractions. The time will depend on your pace through the attractions. 

Q: Can I go through if I am pregnant?

A: We would not recommend it, but that is a choice that is up to you. We will not refuse entry due to someone being pregnant.

Q: Do you offer group pricing?

A: Yes! If you have a group of 10 or more (one single purchase) you can buy tickets online for a discount. If you have a group of 25 or more please call us 765-393-1645 and we will give you our best rate. 

Q: Is Stillwell Manor actually haunted?

A: While we can not confirm or deny that Stillwell Manor is haunted… Yeah it totally is. We’ve had two different paranormal investigation groups out that both came to this conclusion, with the Stillwell Manor Attraction being the most “active”.

Q: Can I expect strobes?

A: While we don’t use many (2 strobes in 30,000 sq ft) you can expect fog, slanted floors, steps, dark areas with little to no light, and loud sounds.

Q: Do you offer discounts?

A: Yes, we have group discounts, we run discounts on our Facebook and Instagram page time to time, and we offer a military disount with active idea in person box office ($5 off). There is no discount regardless of age.

Q: Can wheelchairs go through?

A: Our main attraction (25-35 minutes) Stillwell Manor can have a wheel chair go through. One of our staff can push the member of your party through and get them around any area that maybe difficult. Unfortuantly Forsaken and Tantibus are not able to have wheelchair as they are in former Stadium Seating theaters and all have lots of stairs. 

Q: What happens if I lose my phone, keys, etc. inside the Haunt?

A: We will send someone to look for it quickly if you know where you lost it. But in general you will have to leave your name and a contact number so we can look for it after the show is over and we can turn the lights on. Please be sure to have all items securely put in a pocket, we have groups lose things 2-4 times a night. 

Q: Do I get my money back if I don’t finish it?

A: There are no refunds. You paid us to scare you. If you get scared in the line or the first room we have done what you planned. If you can’t make it all the way through. You can exit at anytime, but we do not refund your ticket. 

Q: What happens if I can’t make it the date I bought tickets for?

A: Contact us as soon as possible and we will try to get you in another day. BUT, if the night is more expensive you will have to pay the difference to get it changed. Also the further in the year we go Saturday nights will tend to Sell out. So it is important to make sure you have tickets before heading out. 

Q: If I show up before closing will I make it through all the attractions?

A: Yes! If you show up at 11:50 and are in line by 11:55 when we close at 12, you will be allowed to go through all 3 attractions. We do not close up the attractions at the closing time. That is the time that we will sell our last ticket.